Smytten App: Luxury Cosmetic Samples | Review | Customer Care Details

Smytten is an innovative cosmetic & Fmcg platform that facilitates you to buy luxury products and their samples and aims to redefine the beauty shopping experience. Smyteen app curates an exclusive selection of luxury and high-quality beauty FMCG products, allowing users to experience them and try them before making a purchase without burning a hole in your wallet.

What is Smytten?

Imagine buying a new full-sized product that costs 900Rs, and being conscious about its effectiveness with a fear burning 900 rs which may or may not benefit you. Also, you cannot return or try new products once opened, mainly under the cosmetics and FMCG categories.

This gap is serious as cosmetics cost a lot and do not work well or suit everyone. With the revolutionary platform like Smytten, the gap is now narrowing with over 500+ popular brands like (Mamaearth, The Man Company, Mcaffeine, Phy, The Derma Co, Wild Stone, Plum, Dot & Key, and various other top brands that we consider normally in our daily life and familiar with it.

You can enjoy samples for free, but shipping charges are to bear. Additionally, extra goodies are offered sometimes, making it absolutely worth it. Smyteen is one of its kind and does not have any major competitor or alternate in this particular segment. Users can choose from a vast collection of samples and trial-sized products, adding them to their trial cart.

How Does Smytten Work?

Registration and Profile Creation: To get started with Smytten, users need to download the Smytten app. After successful registration, you must create your profile, including details such as skin type, hair type, and beauty preferences.

Exploring and Adding Trials: Once the profile is set up, users can begin exploring the vast collection of beauty products on the Smytten app. Each product has a detailed description, ingredient list, and customer reviews. Users can add up to 6 trial products as per the product trail credit.

Ordering Trials: Users can place an order after selecting the trial products. The trials are shipped to the user’s address within a day or two, and normally, the delivery time is generally completed in a week.

Trying and Buying: Once the trial products are received, you can experience them and later order full-sized products at discounts. You cannot repeat the same trial product in your next shopping so be careful with your picks.

Refer & Earn: Smytten has the greatest referral program that allows users to earn points when they refer the app to their friends and family. These points can be redeemed for exciting offers and discounts on future purchases, and some bumper rewards are given to top referrers of the month.

The Features That Set Smytten Apart

1. Handpicked Curations

All the items, be it samples or full-sized products, are very carefully listed. All the items have their own set of audience and consideration power. The brands are well accomplished and proven in the Indian as well as global markets. It’s not like Smytten is selling any generic or rebranded products for free.

2. Personalized Recommendations

AI-powered Smytten’s recommendation system understands your requirements and the genre of products you’re interested in and recommends products as per your preferences which definitely enhances the user’s shopping experience.

3. Expert Reviews and Ratings

Genuine expert & User reviews on every sample, Full-sized products are a big plus for your upcoming purchases. Get the right product in your bucket and understand the cons & pros of almost every cosmetic or fmcg product listed on the Smytten App.

4. Exclusive Rewards Program

Smytten has a very unique referral program where you can redeem the points you get for every successful referral. Some monthly bonus rewards are also given occasionally. If you have good network then you can win rewards worth lakhs of rupees.

Why Choose Smytten?

  1. Premium Experience: Smytten offers its users a premium and luxurious experience, allowing them to sample high-end products without any hassle.
  2. Curated Selection: The app meticulously curates its product selection, ensuring that users can access only the best and most effective beauty products.
  3. Cost-Effective: The “Try and Buy” approach is convenient and cost-effective, as users can avoid investing in full-sized products that might not suit them.
  4. Discover New Brands: Smytten provides a platform for emerging beauty brands to showcase their products, allowing users to discover unique and innovative products.
  5. Customer-Centric Approach: Smytten places customer satisfaction at the forefront of its operations, providing prompt customer care and support.

Customer Care Details

For any queries, concerns, or assistance related to the Smytten app, users can reach out to the customer care team through the following channels:

1. Email Support


2. In-App Chat Support

Users can access the in-app chat support feature to get real-time assistance from the customer care team.

3. Social Media

Smytten is active on various social media platforms, including Instagram, Facebook, and Twitter. Users can send direct messages or tag the official account for support.

4. Help Center

The app has a comprehensive help center that addresses frequently asked questions and provides detailed guides on using the app’s features.

5. Phone Support


In conclusion, the Smytten app has revolutionized the way beauty enthusiasts shop for their favorite products. With its “Try and Buy” concept, vast product selection, and personalized recommendations, Smytten offers an unparalleled shopping experience. Users can explore an extensive range of premium beauty products, try them at their convenience, and make well-informed purchase decisions. The app’s customer-centric approach and reliable customer care add to its appeal, making it a top choice for beauty enthusiasts worldwide. So, if you want to indulge in a luxury beauty shopping experience, download the Smytten app today and unlock a world of beauty at your fingertips.

Whether you’re a seasoned beauty enthusiast or someone looking to discover new products, Smytten has something special in store for everyone. Try it now and experience the future of beauty shopping with just a few taps on your smartphone

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